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Member operations · Reference concept
Member training platform
A member-facing experience paired with a practical view of the day for coaches and staff.
What it helps organise
Training plans, appointments, notes, member progress, and renewals can become fragmented as a studio grows. This concept keeps the member relationship and the daily operation connected.
Class scheduleMember profilesTraining plansProgress trackingRenewals
Possible flow
Customer to operation- 01Join or sign in
- 02Choose a session
- 03Follow the plan
- 04Track progress
- 05Manage membership
The exact flow would be shaped around the business, its customers, and the way the team prefers to work.
What it can improve
- ✓A stronger member relationship
- ✓Less admin around the daily schedule
- ✓Progress that feels visible and motivating
The product can be as focused or as extensive as the business actually needs.
